Overview
Thank you for shopping at GoodForUs Commodities. We understand that our perishable goods may not always meet your expectations, and we offer a straightforward refund policy to ensure your complete satisfaction.
Returns and Refunds
You have the right to return any unopened perishable item within 24 hours of delivery. To be eligible for a refund, the item must be unopened and in the same condition that you received it, with all original packaging intact.
To initiate a return, please contact our customer support team via email at support@goodforuscommodities.com or through our online contact form prior to returning the item. Please provide your order number, the item(s) you wish to return, and the reason for the return.
Upon receipt of your return request, we will provide you with instructions on how to proceed with the return. You will be responsible for shipping the item(s) back to us, and we recommend using a trackable shipping service to ensure safe and timely delivery.
Refunds will be processed within 10 business days of receipt of the returned item(s) and will be credited back to the original payment method used for the purchase. Shipping costs are non-refundable, and the customer is responsible for all return shipping costs.
Exceptions
If you receive a defective or damaged item, please contact our customer support team immediately, and we will work with you to resolve the issue.
Contact Us
If you have any questions or concerns about our refund policy, please do not hesitate to contact our customer support team at support@goodforuscommodities.com or through our online contact form. We are here to help you and ensure your complete satisfaction with your purchase.